Paid by the landlord, deducted from the rent payout. Fee details ↗
The total deduction includes TenantHub's $1.99 service fee plus Stripe ACH processing, currently 0.8% and capped at $5.00 for standard ACH Direct Debit payments. Additional return, dispute, verification, or exceptional banking fees may apply.
Yes. Rent tracking, tenant balances, reminders, receipts, messaging, and maintenance requests are free, with no monthly subscription or credit card required.
Can I keep collecting rent the way I do now? +
Yes. Record cash, checks, Zelle, and other offline payments in your rent ledger. You don’t need to connect a bank account to start tracking rent.
How does optional Autopay work? +
When you enable Autopay, tenants can pay rent automatically by bank through Stripe. The landlord pays up to $6.99 per successful payment, deducted from the rent payout. There is no monthly subscription. See our pricing page for the full fee breakdown.
Do my tenants need to download an app? +
No. Your tenant gets a link to their tenant portal, where they can view rent information, access receipts, and communicate with you.
Is it a good fit for my rental portfolio? +
TenantHub is built for independent landlords, especially those managing 1–10 units. It brings the everyday work of rent, tenant communication, and maintenance into one place.